[IBF] - Conversational AI in Banking

This short course aims to provide a comprehensive overview of Conversational AI technologies in the Financial Services industry: the solutions, the impacts and the implementation approach. In just a matter of hours, you will learn the meaning of Conversational AI and the key differences between chatbots, voicebots and virtual assistants and how they are used in Banking. Be prepared to receive a detailed analysis of implementation strategies for financial institutions and real-life case studies led by recognised industry experts.